If you’re not 100% satisfied with the items you received,please Contact Us within 7 days upon receiving them to initiate the return process.
Purchased but not shipped (Cancelation):
Your order will be issued as soon as possible after your purchase, so you will be charged a 5% processing fee.
Shipped and returned:
For loss and return due to other reasons such as security check, lost transportation, sending to the wrong address, etc., we provide a full refund unconditionally.
For products returned by customers due to insufficient address, incorrect address, undeliverable address, unable to contact the customer, etc., the product is returned. If the customer needs a refund, will be charged a 5% process fee and shipping costs.
has been delivered (Unused):
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.